This course provides tools to design and implement productive meetings. Participants will learn basic facilitation skills and techniques for dealing with disruptive behaviors. Class time is provided to practice using tools and skills to plan and facilitate meetings that accomplish objectives while minimizing conflict. Participants at every level are welcome, since the new skills will be useful even when attending, but not running, a meeting.
The Office for Coastal Management also offers an instructor-led, online version of this course.
- Facilitate meetings effectively
- Use appropriate process tools and techniques to reach the meeting objectives
- Identify disruptive behaviors in group processes and practice strategies to deal with them